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Do You Deliver Fixed Services as Part of a Retainer? (No—and Here’s Why That’s a Good Thing)

One of the most common questions we get from SME clients is:

“So what exactly do we get each month?”

And it’s a fair question—especially if you’ve worked with agencies who bundle services into fixed packages:
☑️ 5 blogs
☑️ 1 ad campaign
☑️ 5 hours of development
…for £X/month.

Here’s the thing: that’s not how we work.
Because frankly—it’s not how you work either.


Outcomes, Not Output

We’re not here to clock hours or tick boxes.
We’re here to get you results.

That means doing what actually moves the needle—whether it’s launching an ad sprint, fixing a key part of your site, or doubling down on a landing page that suddenly matters more.

No fixed formula. Just the right work, at the right time.

How We Stay Aligned

We start with strategy. Yours—not ours.
Your goals, your budget, your pace.

Then:

  • We agree what matters most each month
  • We get on with it—no micromanaging needed
  • We keep you updated, and adjust if needed
  • And if things ever feel off? We talk, we tweak, we move on

Why SMEs Stick With This Model

SMEs move fast. Priorities change.
You don’t always know what you’ll need in six months—or six weeks.

That’s why this works:

  • More strategic – No filler work just to fill hours
  • More agile – We shift with you
  • More value – Every task tied to a result
  • Less waste – No ticking clock, no sunk hours

It’s trust over timesheets. Impact over activity.


Not for Everyone—and That’s Fine

If you want a fixed menu of services, we’re probably not it.
But if you want a strategic partner who adapts, challenges, and delivers—let’s talk.

Want to share your growth problem with us? Click here

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